Keyless car thefts warning

If your car has Passive Keyless Entry and Start (PKES), it may be susceptible to the ‘Relay Attack’’ theft method.
Toyota Hilux, Jaguar Landrover in particular, Range Rover, Lexus and Mercedes are all vehicles that are being targeted by thieves.
What is a ‘Relay Attack’?

Thieves will place a device near the car and another near the key.

The device relays messages between the key and the car, allowing the vehicle to open, even if the key is physically far away. Some devices can pick up a signal from more than 100 metres.
How can you prevent this?

• Purchase a signal blocking faraday pouch to store your keys in (including spares). Make sure the pouch is designed specifically for the keys and test it by inserting your fob into the pouch and attempting to open your vehicle.
• Refer to your user manual to see if your keyless entry fob can be deactivated at night.
• Check that you have a motion-sensor enabled fob, which goes to sleep when stored at home.

Anyone who believes they have been targeted, please contact us using our online reporting form or webchat, those without internet access should call 101.

If you believe a crime is in action, always call 999.
Find out more information on our website here.
Kind Regards,

Annabelle Mullee