18 Bus Service

We had a number of complaints raised at the last PC meeting about the 18 bus. These ranged from frequent cancellations, to wrong information, late bus and infrequent service.

Our local District Councilor, Lisa Redrup, has followed up with Cambridgeshire and Peterborough Combined Authority passenger transport team.

“Whippet Coaches are making changes to their bus services from 20th March 2023, which they believe will allow them to provide more certainty to the services they operate.  The changes to route 18 include re-instating an hourly service between Cambridge, Cambourne and St Neots, and re-incorporating Grantchester into the route.  Bus service 118 will cease to operate from the same date.  Whippet Coaches has advised that their driver shortages have eased recently, though any shortages and sickness absences will continue to cause issues.  We continue to engage with Whippet Coaches to identify these issues and how they can be resolved.”

We have also sent a note to our MP, Anthony Browne, and directly to Whippet. In addition, we have asked Lisa to see if we can have Real Time Passenger Information on at (RTPI) least the central bus stop in Barton. In the meantime, the following might be useful.

 

It is also possible to see the current positions of the buses with trackers at 18 – Cambridge – St Neots – Whippet Coaches – bustimes.org .

 

RTPI displays will show the timetable for the next bus (for example 15:27). If a bus has a tracker, it will show a count down to the next bus plus a time of arrival. This information is from: Real Time Information Displays – Go Whippet (go-whippet.co.uk)

Please continue to feedback on bus issues.